I am a results-driven and highly adaptable professional with extensive experience in customer service and collections. Having worked with top-tier companies like Amazon and Ashley Furniture, I have developed a deep understanding of customer needs and excel in resolving issues, providing exceptional support, and ensuring satisfaction. My expertise spans handling complex inquiries, managing high-volume interactions, and maintaining strong client relationships. Additionally, with my background as a collections representative, I have honed my skills in negotiation, problem-solving, and conflict resolution. I am committed to delivering effective solutions while fostering positive customer experiences, all while maintaining a high level of professionalism and attention to detail.
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