Mercy
Virtual Assistant/Medical VA/Client Relations/Chat/CSR/TSR
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.96/hour ($1,576.96/month)
Computer System Designs and Programming
(Associate Graduate 2007)
Last Active
November 28th, 2024 (4 days ago)
Member Since
July 18th, 2021
Profile Description
Experienced Virtual Assistant, Client Relations Officer, Medical Virtual Assistant, Insurance Verifier, CSR, Technical Support Analyst,
Top Skills
Professional Services » Medical Services
Experience: 1 - 2 years
worked with different practices in the United States, handled Urgent Care, pain management, Chiropractic, and GYN Practice
Customer Support » Email Support
Experience: 6 months - 1 year
Email support and responding to the customer/patient inquiry on a timely manner following format and drafts
Office and Administration » Personal Assistant
Experience: 1 - 2 years
Personal Assistant of a GYN Doctor and assist her in handling patients virtually, verifying insurance, claim status, and receptionist
Other Skills
Customer Support
Experience: Less than 6 months
Customer Support » Phone Support
Experience: 5 - 10 years
worked in the call center industry for 5 years and providing world-class customer service
Office and Administration » Data Entry
Experience: 5 - 10 years
making sure that all customers/patients information are updated and complete
Office and Administration » Email Management
Experience: Less than 6 months
Customer Support » Technical Support
Experience: 2 - 5 years
worked as a technical support analyst with Comcast and do troubleshooting
Customer Support » Social Media Moderation
Experience: Less than 6 months
managing own social media account, Tiktok, Facebook Business, Instagram and twitter
Customer Support » Content Management
Experience: Less than 6 months
Customer Support » Phone Support » English Speaking
Experience: 5 - 10 years
Conversational communications over the phone, assisting customers/patients in a timely manner, first-call resolution, empathy and execution
Marketing » Direct Mail Marketing
Experience: Less than 6 months
used Active Campaign for email marketing and automation for 4 months
Marketing » Copywriting
Experience: Less than 6 months
Proofreading using online tools like, Grammarly, Language tool, and Insta text
Marketing » Social Media Management » Instagram marketing
Experience: 5 - 10 years
used and managed own IG account and knowledge of using Hashtags
Design » T-Shirt Design
Experience: Less than 6 months
has basic knowledge in Canva
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon city, NCR
- Tests Taken
- IQ
- Score: 119
- DISC
- Dominance: 43
- Influence: 9
- Steadiness: 32
- Compliance: 15
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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