A+ Medical Virtual Assistant – your top-tier solution for efficient and reliable medical support.
I empower clients, doctors, and medical professionals across the USA by optimizing administrative and back-office operations, enhancing workflow while saving valuable time. With a deep passion for what I do, I am dedicated to providing exceptional service that meets and exceeds expectations, driving outstanding business results.
Experience: 5 - 10 years
I have six years of customer service experience, primarily in healthcare and hotel reservations. As a Subject Matter Expert, I handle complex inquiries and manage escalation calls, providing expert solutions and ensuring exceptional service delivery.
Experience: 2 - 5 years
I have 2 years of experience in Insurance Verification, specializing in Blue Shield of California, where I efficiently verify patient coverage, ensure accurate policy details, and resolve any discrepancies to support seamless billing and claims processes.
Experience: 2 - 5 years
I have comprehensive experience in a range of medical processes, including insurance verification, billing, claims processing, prescription refills, referrals, preauthorization, appointment scheduling, patient intake data entry, and various administrative tasks, all aimed at ensuring smooth operations and efficient patient care.
Experience: 1 - 2 years
With 1 to 2 years of experience in Revenue Cycle Management (RCM), I have gained hands-on expertise in overseeing the entire billing process—from patient registration and insurance verification to claims processing and payment collection—ensuring accurate and timely reimbursements while maintaining compliance with industry standards.
Experience: 2 - 5 years
I am HIPAA certified, ensuring that I adhere to strict privacy and security standards when handling protected health information (PHI) to maintain confidentiality and compliance with healthcare regulations.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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