Dedicated and versatile professional with a robust background in customer service, order fulfillment, freight brokerage, data entry, and virtual assistance. With three years of experience in a Philippine-based contact center, followed by exposure to order fulfillment and returns management in company located in Gilbert, AZ, I have honed my skills in handling diverse customer needs and ensuring operational efficiency. My tenure in freight brokerage equipped me with comprehensive knowledge of carrier compliance, while two years of data entry experience refined my attention to detail and accuracy. Moreover, my proficiency in product listing on Etsy underscores my adaptability and capability to navigate e-commerce platforms. Complemented by real estate and virtual assistant training, I am poised to deliver exceptional support across a spectrum of tasks and industries.
Experiences and knowledge on different fields:
>Slack
>Cliq
>Shopify
>zohodesk
>zendesk
>Google Drive
>Google Meet
>Dropbox
>Google Sheets
>MS Office (Excel, Powerpoint, Word)
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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