Lorna

Etsy Virtual Assistant and Marketing Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

College Diploma

Last Active

November 25th, 2024 (2 days ago)

Member Since

February 27th, 2020

Profile Description

Etsy Virtual Assistant with Comprehensive Shop Management & Marketing Expertise

As a seasoned Etsy Virtual Assistant, I provide end-to-end support to Etsy shop owners, helping them streamline operations, enhance customer experiences, and grow their online presence. With experience in product listing, SEO optimization, and social media marketing, I ensure that Etsy stores are optimized for visibility and sales. My role involves:
- Shop Administration: Expertly managing product listings, optimizing descriptions, titles, and tags for SEO, and handling order fulfillment, from processing to tracking shipments.
- Customer Service: Proactively handling customer inquiries, managing feedback, and resolving issues promptly to maintain high customer satisfaction and positive reviews.
- Marketing & SEO: Implementing keyword research, leveraging tools like Etsy Rank or Everbee, and managing promotional efforts across social media platforms such as Pinterest and Instagram to drive traffic and boost sales.
- Graphic Design: Creating engaging visual content for product photos, banners, and social media posts using Canva or Adobe, ensuring the shop maintains an attractive, professional appearance.
- Analytics & Strategy: Monitoring sales, tracking analytics, and providing data-driven insights to refine shop strategies, improve conversion rates, and capitalize on market trends.
By focusing on the details that matter most—like effective SEO, responsive customer support, and engaging marketing—I help Etsy sellers save time and increase their store’s growth potential.

Top Skills

Experience: 1 - 2 years

Being a Virtual Assistant for an Etsy seller involves providing administrative and operational support to help you manage and grow your online shop. Here are some key tasks and skills that I offer: Shop Management Listing Products, Customer Support, Marketing & SEO, Graphic Design, Analytics & Reporting.

Experience: 2 - 5 years

Creating Visual Content: Design product photos, banners, and other graphics using tools like Canva or Adobe to improve the aesthetic of the shop. Photo Editing: Edit product photos to enhance clarity and visual appeal.

Experience: 1 - 2 years

Handling Inquiries: Respond to customer messages, resolve issues, and provide product information. Managing Reviews: Encourage satisfied customers to leave positive reviews and handle any negative feedback professionally.

Other Skills

Experience: 1 - 2 years

Keep track of the product availability and coordinate with the seller/owner to ensure stock levels are updated

Experience: 1 - 2 years

Handling Inquiries: respond to customer messages, resolve issues, and provide product information. Managing Reviews: Encourage satisfied customers to leave positive reviews and handle any negative feedback professionally.

Listing Products: Assist you in uploading new products, writing SEO optimized titles, descriptions, adding relevant tags and materials.

Experience: 1 - 2 years

Help process the orders, print shipping labels, and keep track of shipments to ensure timely delivery.

Experience: 2 - 5 years

Create and manage social media posts on platforms like Instagram, Pinterest, and Facebook to drive traffic to the Etsy shop.

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

SEO Optimization: Research relevant keywords and trends to optimize product listings for Etsy’s search algorithm.

Experience: 1 - 2 years

Analyzing Trends, identify top-selling products and market trends, and suggest adjustments to improve sales.

Experience: 1 - 2 years

Monitor daily, weekly, and monthly sales performance.

Experience: 1 - 2 years

Research competing Etsy shops and provide insights on pricing, product offerings, and strategies.

Experience: 2 - 5 years

Basic Information

Age
27
Gender
Female
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  125
DISC
Dominance: 21
Influence: 36
Steadiness: 26
Compliance: 17
English
B2(Upper Intermediate)
Government ID
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