Tech-Savvy Professional | Expertise in Client Services, Sales, Marketing, and Operations
As a Client Service Coordinator and Executive Virtual Assistant with a strong background in B2B & B2C sales, team management, and customer service, I bring a comprehensive skill set to the table. My experience spans various industries, where I've successfully managed operations, led teams, and implemented process improvements to enhance performance and customer satisfaction.
Key Competencies:
• Team Management & Leadership: Skilled in training and mentoring employees to foster collaboration and continuous improvement.
• Sales & Marketing: Proven track record in meeting and exceeding revenue quotas through strategic promotion and client relationship management.
• Operations: Adept at coordinating cross-functional teams to achieve organizational goals and drive operational excellence.
Proficiencies:
• Productivity Tools: Google Suite, Microsoft Office, Slack, Trello, Time Doctor, Basecamp.
• AI Tools: ChatGPT (3.5 & 4), Bing, Bard (Gemini), Jasper, Claude AI,
• Communication Platforms:
Project & Social Media Management:
• Project Management Tools: Proficient with
• Social Media Management: Experienced in managing and scheduling content for platforms like
Additional Skills:
• Data Entry, Transcribing, Document &
• Data Labeling/Annotation: Experience with tools like TrainYOLO and LabelImg for data tagging and quality assurance.
Let’s connect and explore how I can contribute to your success!
Experience: 10+ years
Handled inquiries, complaints, and service requests in various roles, including Amazon Email Support and AT&T Sales & Service.
Experience: 10+ years
Strong written and verbal English skills, essential for customer service, email support, and sales roles.
Experience: 5 - 10 years
Organized, responded to, and filtered emails in roles like Client Service Coordinator and Amazon Support.
Experience: 5 - 10 years
Ensured accuracy in data tagging, lead generation, and customer communications.
Experience: 5 - 10 years
Resolved customer concerns, optimized workflows, and improved processes to enhance efficiency.
Experience: 5 - 10 years
Managed multiple tasks effectively as a Virtual Assistant, Sales Associate, and Project Supervisor.
Experience: 2 - 5 years
Generated and qualified leads through cold calling and sales strategies at Local Splash and Staff Callture Inc.
Experience: 2 - 5 years
Worked as a Data Tagging Specialist, ensuring accurate data categorization for business insights.
Experience: 5 - 10 years
Transitioned across different industries, from customer service to sales, data management, and virtual assistance.
Experience: 2 - 5 years
Led teams as a Project Leader and Client Service Coordinator, ensuring collaboration and efficiency.
Experience: 5 - 10 years
Worked closely with teams, clients, and managers to achieve business goals in multiple remote and office-based roles.
Experience: 1 - 2 years
Experienced in content scheduling, engagement, and basic community management.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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