Amazon VA | SEO and Google Ads Specialist | Copywriter

I used to be a guest relations/escalations representative in one of the biggest hotel company chain in the world. I have the highest level of empathy and patience. Good listener and with excellent English comprehension.

Proficient in Zendesk email/ticketing, Gmail, and Microsoft Outlook.

Well-adept on phone etiquette - inbound or outbound calls.

Very keen to details

Worked with call center companies for 8+ years.

Proficient in Zendesk email/ticketing, Gmail, and Microsoft Outlook. Sorting, scrubbing, and closing all resolved tickets. Labeling and categorizing emails.

1. Writing Persuasive Copy: Crafting compelling and clear content for advertisements, websites, social media, emails, and other marketing materials. 2. Researching: Understanding the target audience, competitors, and industry trends to create relevant and effective content. 3. Brand Voice Development: Ensuring the copy aligns with the brand’s tone, style, and message. 4. SEO Copywriting: Writing optimized content for search engines to improve website rankings and visibility. 5. Advertising Content: Creating copy for digital and print ads, billboards, Google Ads, and social media campaigns. 6. Social Media Content: Writing engaging captions, posts, and ad copy for platforms like Facebook, Instagram, LinkedIn, and Twitter. 7. Email Marketing: Crafting compelling subject lines and email content to increase open rates and conversions. 8. Landing Pages & Sales Pages: Writing high-converting web pages that drive leads and sales. 9. Editing & Proofreading: Refining content to ensure clarity, grammar accuracy, and consistency. 10. Collaborating with Designers & Marketers: Working with creative teams to align visuals and messaging for maximum impact.

1. Campaign Setup: Creating Search, Display, Shopping, and Video campaigns. 2. Keyword Research: Finding high-converting keywords for ads. 3. Ad Copywriting: Writing compelling ad headlines and descriptions. 4. Bidding Strategy: Setting up manual or automated bidding for cost optimization. 5. Conversion Tracking: Setting up and monitoring Google Tag Manager & Analytics. 6. A/B Testing: Running experiments on ads, keywords, and landing pages. 7. Negative Keyword Management: Reducing wasted ad spend by blocking irrelevant searches. 8. Ad Extensions: Optimizing callouts, sitelinks, and structured snippets. 9. Performance Reporting: Analyzing data and making improvements. 10. Budget Management: Ensuring ad spend aligns with business goals.

1. Keyword Research: Identifying relevant, high-ranking keywords. 2. On-Page SEO: Optimizing titles, meta descriptions, headings, and content. 3. Technical SEO: Fixing site speed, mobile-friendliness, and indexing issues 4. Off-Page SEO: Building backlinks and outreach. 5. Content Strategy: Developing high-quality, SEO-friendly content. 6. SEO Audits: Analyzing and improving website SEO performance. 7. Local SEO: Optimizing Google My Business and local citations. 8. Competitor Analysis: Studying competitor SEO strategies. 9. Reporting & Analytics: Using tools like Google Analytics and Search Console to track performance. 10. Algorithm Updates: Staying updated with Google’s search algorithm changes.

1. Product Research: Finding profitable products using Helium 10 or Jungle Scout. 2. Supplier Sourcing: Communicating with suppliers, negotiating prices, and handling orders. 3. Listing Optimization: Writing compelling product titles, bullet points, descriptions, and backend keywords. 4. Inventory Management: Tracking stock levels, coordinating restocking, and preventing stockouts. 5. Order Processing: Managing FBA and FBM orders, refunds, and returns. 6. Customer Service: Handling inquiries, feedback, and complaints professionally 7. PPC Management: Running and optimizing Amazon Sponsored Ads. 8. Competitor Analysis: Monitoring competitors' pricing, listings, and strategies. 9. Review Management: Encouraging customer reviews and managing negative feedback. 10. Amazon Policy Compliance: Ensuring adherence to Amazon’s terms and guidelines.