Current Employment Status:
Hired Full Time on Apr 19, 2022

Maria

Customer Support & Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

College Degree

Last Active

November 23rd, 2024 (yesterday)

Member Since

July 12th, 2019

Profile Description

My experience includes working as a Customer Email Support at Wish, where I managed refunds, exchanges, returns, and handled issues related to missing or delayed orders. Following this role, I joined Chargeasap, an Australian Tech Company, where I was responsible for managing order fulfillment by exporting orders from Shopify, coordinating with shipping agents, updating tracking numbers, and addressing customer complaints and inquiries on Zendesk. I then worked at OVOU Inc., a startup that specializes in selling smart business cards, where I served as an Assistant Team Leader and handled tasks such as answering customer inquiries via live chat and email, conducting product demos via Zoom, and processing refunds and replacements.

Top Skills

Customer Support

Customer Support » Email Support

Office and Administration » Email Management

Other Skills

Customer Support » Phone Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Travel Planning

Advertising » Facebook Ads

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Personal Assistant

Basic Information

Age
28
Gender
Female
Website
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Address
Tests Taken
IQ
Score:  120
English
C1(Advanced)
Government ID
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