Admin Officer (Virtual Assistant)

Overview

Looking for full-time work (8 hours/day)

at $9.09/hour ($1,600.02/month)

Bachelors degree

Last Active

March 5th, 2025 (yesterday)

Member Since

April 19th, 2019

Profile Description

Employment HistoryAdministrative Virtual Assistant/Millennial Marketer - RetailOct 2023 – Feb 2025 Home-Based JobManage and organize administrative tasks such as scheduling, email correspondence, order processing, and customer inquiries, ensuring a seamless and efficient workflow. I monitor customer feedback and online reviews, address concerns, and build customer loyalty through proactive communication. I also organize and maintain digital records of customer information, orders, and inventory, helping streamline the order fulfillment process. Lastly, I conduct market research and competitor analysis to stay ahead of trends in the smoke shop and lifestyle sectors.
Administrative Virtual Assistant/Lead Generation Specialist: REH Real Estate (California, USA)February 2022 – September 2023 Home-Based JobI perform general administrative tasks, including data entry, document preparation, and scheduling. I make and receive phone calls. Receive & reply to all text messages for all my client's transactions. I handle marketing & lead generation. I research, track, maintain, and update the database weekly. I make outgoing and receive incoming calls and direct email clients.  Virtual Assistant/ Appointment setter: Symmetry Financial Group (USA)September 2021 – February 2022 Home-Based JobI dial prospects to offer life insurance and try to schedule a follow-up I call for my client for them to have a better understanding of what the benefits are if they will get insurance through our company. I also call applicants who applied for a Sales Representative Position to schedule an interview appointment with my client. I do reminders and follow-ups through emails and texts before and after the interview. If there are no leads to dial, I transcribe or do overview reports of Zoom Conferences like Webinars, Workshops, or teaUpgrade to see actual infoetings.
Transaction Coordinator/ Admin officer: Keller Williams Realty (North & South Carolina, USA)   March 2019 – August 2021 Home-Based JobI was a transaction coordinator as well as an Administrative Assistant. I process the Buyer’s side under contracts (contract to close). I oversee various incoming and outgoing transactions of the company and do the Data Entry work. I am working alongside our Realtor Agents, assisting and performing different admin-related tasks. I’m the one who inputs the information on our system and informs the Agents if we have all the ratified documents that we need to move forward with the contract or if there are things that need to be cleared out with our Clients, the Seller, and their respective attorneys, like the total amount or the closing dates. I send out emails regarding the transaction. I schedule the home inspections and closing dates and order a Home Warranty. I’m the point of contact for the Buyers, Listing agents, cooperating agents, Lenders, and Attorneys. I also schedule our Agents’ agendas on Google Calendar. Lastly, I process all closed transactions
Virtual Assistant/Admin officer: Professionals McDowell Real Estate (NZ)June 2017 – February 2019I specialized in data entry. I'm the one who inputs the information of Buyers and Sellers on their websites for the sellers’ side sale contracts. I process their invoices and enter the data on their website and into their bank as their bookkeeper. I also send emails to clients and property managers regarding the property. I process applications for new tenants, new owners, and renewals of contracts. I send text messages to tenants and owners regarding the status of their contracts and payment status. I also do calendar management for our Property manager.

Advanced Technical Support: ATS Account CONVERGYSJuly 2016 - June 2017I worked as an Advanced Technical support and a Customer Representative. Like my previous work, we also inform the customer of the status of their account, the only difference is that we also do technical support regarding their Services, Phones, and other devices that we offer. We also process orders if the customer wants to buy a new phone or other devices we have. We also track the statuses of their orders are, to see if it was already received or just lost in the mail.


Credit Service Officer/Collections Agent: Credit One Bank USAAugust 2015 – July 2016We call customers to make sure that they are aware of the status of their account, give them solutions on how to make their account back to good standing status, process payments and check if their payments are up to date, and answer all the questions the customer asks regarding their account to help them understand what’s going on. Looking for a Virtual Assistant? Search no more, because here I am, ready to take the job.

I have been working for almost 7 years now. Throughout my working career, I can say that I have experienced a lot of things that have helped me improve myself, not just work-wise, but how to have a good and stable relationship with the people surrounding me. During my five years of work experience, I have consistently met the needs of my teaUpgrade to see actual infombers and clients. I take pride in my high quality work and it is always a top priority for me. Excellent attention to detail, taking initiative when necessary and the ability to work under pressure are traits that I have sharpened as a Virtual Assistant. Time management and organizational skills have allowed me to meet time-sensitive deadlines with high-quality work. I believe that my experience in the Business Process Outsourcing industry and my ability to work independently as a Virtual assistant make me a good match for any related position. Being able to experience being a Collectors Agent, Technical Support Representative, customer service representative, Admin officer, and as a Transaction coordinator has helped me develop strong self-motivational skills that help me strive to be a better employee that will be a great investment for a company that I'd be working for. I can assure you that I will bring a resourceful, self-directed, and energetic attitude to the job. In addition, I am very efficient even under pressure and very much skilled in gathering and verifying information, and analyzing and resolving problems.

The most recent job I had was for a Real Estate company in the US, Keller Williams Realty. I was a transaction coordinator as well as an Administrative Assistant. I process Buyer’s side under contracts (contract to close). I oversee various ingoing and outgoing transactions of the company for almost 2 years. I am working alongside our Realtor Agents, assisting and performing different admin-related tasks. I’m the one who inputs the information on our system and informs the Agents if we have all the ratified documents that we need to move forward with the contract or if there are things that need to be cleared out with our Clients, the Seller, and their respective attorneys, like the total amount or the closing dates. I send out emails regarding the transaction. I schedule the home inspections and closing dates and order Home Warranty. I’m the point of contact of the Buyers, Listing agents, co-opperating agents, Lenders, and Attorneys. I also schedule our Agent's agendas on google calendar. Lastly, I process all closed transactions.

I worked as an Admin officer for a Real Estate company in New Zealand for almost two years. I specialized in data entry. I'm the one who inputs the information of Buyers and tenants on their websites. I process their invoices and enter the data on their website and to their bank ex. Xero, Maintenance manager, and Property tree. I also take care of sending emails to clients and property managers regarding the property. I process applications for new tenants, new owners, and renewals of contracts. I send text messages to tenants and owners regarding the status of their contracts and payment status. I also do calendar management for our Property manager.

I was once a Collector for a Bank in the US for almost a year. We call customers to make sure that they are aware of the status of their account and give them solutions on how to make their account back to good standing status. I process payments and check if their payments are up to date and answer all the questions the customer asks regarding their account to help them understand what’s going on. After working for a Bank, I worked for a Telecommunication company that is based in The US for over a year as well. I was a Technical support and a Customer Representative. Like my previous work, we also inform the customer of the status of their account, the only difference is that we also do technical support regarding their Services, Phones, and other devices that we offer. We also 
process orders if the customer wants to buy a new phone or other devices we have. We also track the status of their orders are, to see if it was already received or just lost in the mail.

Skills
-Communication
-Decision Making
-Time Management
-Conflict Resolution
-Leadership
-Adaptability
-Creativity
- Appointment Setter
- Data Entry
- Email Management
- Excel
- Personal Assistant
- Transcription
- Marketing & Sales
- Social Media Marketing
- Advertising
- Other Ad Platforms
- Graphics & Multimedia
- Photoshop
- Customer Service & Admin Support
- Customer Support
- Email Support
- Social Media Moderation
- Professional Services
- Real Estate Services