Sherlene

Amazon Expert/Virtual Assistant/Customer/Tech Service Rep/

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Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Associates degree

Last Active

March 4th, 2025 (today)

Member Since

March 30th, 2019

Profile Description

I am an experienced Virtual Assistant with over three years of expertise in managing client accounts using Zoho CRM, handling Amazon store operations, and efficiently managing email correspondence. My background includes scheduling customer appointments, engaging in B2B telemarketing and sales, and performing a wide range of administrative tasks using CRM platforms, Google Workspace, and Microsoft Upgrade to see actual info addition, I have specialized experience in Amazon compliance, assisting companies with EPR registration across Germany, France, Austria, and Spain. My career also includes handling Tier 2 customer support calls—including escalations to supervisors and managers—which has refined my ability to communicate effectively with diverse customer groups.With nearly 7years in the BPO industry, I have developed strong communication, problem-solving, and customer service skills. I am confident that my expertise, positive mindset, and strong work ethic will add real value to your business. If you are seeking a professional, proactive, and results-driven teaUpgrade to see actual infomber, I would be delighted to contribute to your success.Please feel free to reach out so we can discuss how I can support your business objectives. I invite you to review my CV here:

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