Looking for an EXPERIENCED CLIENT SERVICE PRO and PROFICIENT BOOKKEEPER?
Found me! Over 4 years of delivering world-class client service efficiency and effectively focused approach by simplifying tasks for maximum productivity.
Critical thinker and problem solver.What I specialize in:
Effective Communication: Clear and concise communication is crucial to understanding customer needs and conveying solutions.Proficient
Bookkeeping: Exhibits meticulous attention to detail in managing financial records, blending in-depth knowledge of accounting principles with adept use of modern software for accurate and organized documentation.
Calendar Management: Managing and updating calendars using time management software, booking appointments, and rescheduling or canceling them when needed.
Empathy: Demonstrating understanding and compassion towards customer concerns, even in challenging situations.
Problem Solving: Analyzing issues, identifying root causes, and providing appropriate solutions.
Patience: Dealing with frustrated or upset customers with a calm and composed demeanor.
Adaptability: Being flexible and able to adapt to changing situations and customer personalities.
Product Knowledge: Having a deep understanding of the company's products or services to provide accurate information.
Time Management: Efficiently managing customer interactions while maintaining quality and productivity.
Conflict Resolution: Managing conflicts and disputes to reach a mutually satisfactory resolution.
Multitasking: Handling multiple customer interactions or tasks simultaneously.
Computer Proficiency: Familiarity with customer service software, databases, and communication tools.
Tools I am proficient with:
Xero
Quickbooks WavePrime Software
Canva
Trello
Connecteams
Missive
Front
Notion
Airtasker
Launch27 Booking software
Microsoft Office software
LastPass
Zoo
Slack
Whatsapp
Loom
ChatGPT
Send me a message and let’s see if we’re a good fit!
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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