Virtual Assistant | Medical Administrative Specialist

Overview

Looking for full-time work (8 hours/day)

at $6.26/hour ($1,101.76/month)

Associates degree

Last Active

February 23rd, 2025 (3 days ago)

Member Since

February 28th, 2019

Profile Description

About Me:
I am an experienced Virtual Assistant with a strong background in medical
administration and customer service. With over 6 years of combined experience
in healthcare and BPO industries, I specialize in handling workers' compensation referrals, patient scheduling, medical authorization processing, and data management. My goal is to deliver efficient, accurate, and professional support to clients, ensuring seamless workflows and exceptional service. 
 
Work Experience:
Medical Virtual Assistant and Healthcare Customer Service Representative.
*Managed workers' compensation new referrals and created patient charts.
*Contacted insurance companies to obtain authorizations.
*Performed data entry and uploaded critical documents (e.g., patient demographics,
referral letters, and medical records).
* Followed up via email and phone, updated daily trackers, and responded promptly to inquiries.
*Handled inbound calls from patients and scheduled appointments with doctors.
*Provided accurate and timely responses to patient inquiries.
*Initiated Prior-Auth request
*Insurance Verification via Availity ang Insurance Portals. 

Skills:
Healthcare Expertise: Patient scheduling (Tebra EMR, eCW EMR), new
patient/referral processing, medical authorization processing.

Administrative Skills: Proficient in MS Office (Word, Excel, PowerPoint, Outlook),
Google Calendar management, and email management.

Creative Tools: Canva and Poster Maker for photo editing.

Customer Service: Handling inbound and outbound calls with professionalism and
efficiency.

Communication Tools: Familiar with Phone 3CX, MS Teams, Google Meet, Zoom, Slack, WhatsApp, Skype, Zoho, Ring Central and more.
 
If you’re looking for a reliable and detail-oriented Virtual Assistant who excels
in medical administration, patient coordination, and back-office support, I’d
love to collaborate and help streamline your operations.

Feel free to reach out!