Virtual Assistant | Customer Service Pro

Overview

Looking for full-time work (8 hours/day)

at $3.98/hour ($699.99/month)

Bachelors degree

Last Active

November 25th, 2024 (yesterday)

Member Since

November 9th, 2018

Profile Description

Delivering tasks without delays. ^^,

-Writer
-Sales/Marketing Girlie
-Virtual Assistant Pro
-Education Agent
-Client Service Associate

Hello there. My name is Upgrade to see actual info. I am currently a Marketing Manger at an education consultancy based in the Philippines. I conceptualize marketing collaterals to maximize the promotion and reach of the company's services. I also took on the role of an Education Agent in the same consultancy wherein I had to recruit students to study abroad by doing webinars, face-to-face orientations, and through chat, email, and phone assessments. Part of my job was also to verify student's documents before lodging of a student's visa application.

Last year up until May 2023, I had a stint as a Virtual Assistant for a meal delivery service biz for postpartum mums based in Australia. I assisted the Operations Manager in handling email support, data entry, and logistics.

Previously, I worked as a Client Service Associate at one of the biggest banks in the Philippines wherein I handled client transactions such as cash and check deposits, withdrawals, encashments, bills payment, etc. I also answered calls regarding client's concerns and inquiries on bank products, cross-sell bank products and services to reach the branch's yearly goal, and identified counterfeit currency among many others.

I earned my Bachelor of Arts degree in Communication in 2015 where I learned the basics of writing, photography, video, layout, and so much more. I had my internship at a cable television service provider where I served as a writer, reporter, and researcher for its daily news program and during special events coverage, I assisted the production staff.

The following are the tasks that I can help you with:

1. Office & Admin - Admin Assistant, Data Entry, Email Management, Excel, Research, Transcription
2. Communication - Writing, Blogging, Creative Writing, Editing Proofreading, Web Content Writing
3. Marketing & Sales - Direct Mail Marketing, Email Marketing, Facebook Marketing, Instagram Marketing, Lead Generation, Mobile Marketing, Social Media Marketing
4. Customer Service - Customer Support, Email Support, Phone Support, Social Media Moderation
5. Logistics - Bookings with couriers, Coordinating door-to-door deliveries as well as line hauls