With over 8 years of dedicated experience as an IT Service Desk Analyst, I bring a valuable knowledge in providing top-notch technical support and ensuring smooth IT operations. I am adept at resolving complex technical issues promptly and efficiently, ensuring minimal downtime and maximum user satisfaction. Currently, I am expanding my skill set by learning Virtual Assistant tools to enhance my capabilities further. I am eager to apply my IT expertise and newly acquired virtual assistant skills to support businesses in achieving their operational goals.
Skills Highlights:
IT Service Desk Operations
Technical Troubleshooting and Issue Resolution
Customer Support and User Training
Microsoft Office Suite
Google Workspace
Other Virtual Assistant Tools (currently learning such as Notion and Asana)
I am passionate about leveraging technology to streamline processes and improve productivity. With a strong commitment to continuous learning, I am ready to contribute effectively to your team. Let's connect and discuss how my skills can benefit your organization!
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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