Jucille

Virtual Assistant/Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelor's Degree

Last Active

February 27th, 2025 (yesterday)

Member Since

June 18th, 2018

Profile Description

As a freelancer, my primary objective is client Upgrade to see actual info matter what I will work to the extreme to complete the jobs as per the client's requirement. I am always keen to provide high-quality results within a short period of time.
Virtual Assistant/Administrative Support
My experience and skills include:
 Scheduling and conducting interviews and meetings
 Drafting minutes of the meetings
 Answering/addressing customers issues
Strong knowledge of Google Drive/Spreadsheets/Docs/Calendar
 Strong command of Microsoft Office (Word/Excel/PowerPoint)
 Social media management (Facebook/Instagram/Twitter/ Snapchat)
Excellent research skills
Customer Service via Phone/Chat support
My experience and skills include:
 Assist in high volume incoming calls and chats
Assist customer with order checkout, errors, and delivery options,
Handled complaints and escalations
Process credits according to company guidelines
Answering/Addressing customers issues
Order Inquiries
Shipments creation
Troubleshoot cable, phone, and internet over the phone and chat.
Thank you so much for dropping by and I hope I can be of help with your business. Contact me today, I can be interviewed anytime! 

Top Skills

Real Estate » Appointment Setting

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Office and Administration » Transcription

Office and Administration » Email Management

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

E-Commerce » Inventory Management » Quality Control

Human Resources

Office and Administration » Translation

Office and Administration » Microsoft Excel

Basic Information

Age
29
Gender
Female
Website
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Address
Davao City, Davao Del Sur
Tests Taken
IQ
Score:  118
DISC
Dominance: 21%
Influence: 30%
Steadiness: 35%
Compliance: 14%
English
B2(Upper Intermediate)
Government ID
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