Zarah

Customer Support/Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $14.00/hour ($1,232.00/month)

Associates degree

Last Active

November 25th, 2024 (2 days ago)

Member Since

March 15th, 2018

Profile Description

Having worked for over nine years in a variety of roles, including accounts receivable specialist, email support specialist, chat support agent, senior expert, and customer service officer, I have built a solid reputation for delivering top-notch customer service and increasing operational effectiveness. Throughout my career, I have worked in a variety of sectors, such as finance, telecommunications, and e-commerce, where I have continuously demonstrated excellence in raising customer happiness, optimizing workflows, and fostering organizational success.

(Primary Skill Sets for Customer Service Representative) 
-Email Support
-Technical Support 
-Customer Support 
-Live Chat Support

(Shopify Ecommerce Skills) 
-Tracking Orders 
-Order Processing and Shipping Label 
-Order Cancellation, Return and Refund 
-Creating Discounts & Collection 

(Other Skills) 
-Email Management 
-Amazon Product Research 
-Cold Calling Real Estate (FSBO & Expired Leads) 
-Content Creation thru Canva for Instagram & Pinterest

(Tools & Portals)  
-Dropbox
-MS Outlook / Google Email
 -Slack 
-Target Portal
-C&S Portal
-KeHe Connect & Freshdesk Portal
 -Kroger Portal
-Meijer Portal
-Dot Foods Portal

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

E-Commerce » Shopify

Experience: Less than 6 months

Real Estate » Cold Calling

Experience: Less than 6 months

Customer Support » Email Support

Customer Support » Technical Support

Accounting » Accounts Receivable

Experience: Less than 6 months

Marketing » Copywriting

Marketing » Content Creation » Social Media Content Creation

Experience: Less than 6 months

Office and Administration » Translation

Basic Information

Age
27
Gender
Female
Website
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Address
Baliwag, Bulacan
Tests Taken
IQ
Score:  124
DISC
Dominance: 31
Influence: 29
Steadiness: 34
Compliance: 5
English
C2(Advanced/Mastery)
Government ID
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Podcast (The Marketing Secrets Show)
Podcast (The Marketing Secrets Show)

Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.

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