Kathrina

Customer Support Specialist /Email and Chat Support/ V.A

Verified

With Timeproof

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $9.40/hour ($1,654.40/month)

Associates degree

Last Active

February 15th, 2025 (7 days ago)

Member Since

December 8th, 2017

Profile Description

I have been working since 2008 in the Customer Service Industry through phone, email, and chat. I worked in different lines of businesses such as telecommunications, financial, road tolling, and shared mailbox platform.

I am skilled and well knowledgeable in processing payments and orders, refunds, disputes, and managing accounts. I am familiar with most cloud base services that are used for working online such as MS Office, Email Services, Zendesk, Slack, Chatra, Infusionsoft, Stripe, Trello, Basecamp, and Shopify to name a few.

I am customer-oriented, analytical thinker, and solution-focused. I am punctual, consistent, and have strong written and verbal skills. I am used to dealing with high loads of work so rest assured that I can deliver good numbers without compromising the quality. I can work efficiently and effectively with minimum supervision. I want a long-term, stable job where I can learn and contribute to the success of your business.