Carmela

Experienced Customer Support and SEO Strategist

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $11.00/hour ($1,936.00/month)

Associates degree

Last Active

November 19th, 2024 (4 days ago)

Member Since

September 15th, 2017

Profile Description

Hello! My name is Upgrade to see actual info, I'm a full time freelancer located in the Philippines. I'm a multi-skilled individual specializing in:
SEO
Link building 
Virtual Assistance
Admin Support
Customer Service
Customer Support
Technical Support
ESL Teaching
FB Ads

I'm proficient in using the following tools:  

Ahrefs
Asana
ClickUp
Dropbox
Google Apps
Google Analytics
Google Search Console
Intercom
Microsoft Office
MS Teams
Semrush
Slack
Trello
Zendesk

  
I am a dedicated individual who is able to learn things quickly. My goal is to help you grow your business and regain more time so that you can pursue the things you love like traveling or spending time with your family or friends.
I have extensive experience in customer service (8 years of experience in Customer Service and Technical Support). I assisted customers from U.S, Australia and U.K and I have been trained by some of the largest Business Processing Outsourcing companies here in the Philippines.
I always make sure to meet and attain or even exceed the performance goals of our campaigns. I believe that the skills and knowledge I've acquired are the key competencies that I can contribute to various organizations.
Hoping to hear from you soon!

Basic Information

Age
36
Gender
Female
Website
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Address
Caloocan City, Metro Manila
Tests Taken
IQ
Score:  98
English
C2(Advanced/Mastery)
Government ID
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