Alma

WRITER/SALES REPRESENTATIVE AND CSR/VA

95 ID PROOF
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Overview

Looking for full-time work (12 hours/day)

at $9.00/hour ($2,376.00/month)

High school diploma

Last Active

December 7th, 2024 (7 days ago)

Member Since

August 11th, 2017

Profile Description

Hello! I'm Upgrade to see actual info, a multi-skilled virtual assistant, content writer, and customer service specialist with a wealth of experience across the BPO industry, including financial services and freelancing on Upwork. My professional journey has taken me through roles in account management, data handling, ghostwriting, and client communication, each enriching my skills and adaptability.
As a dedicated freelancer on Upwork, I've developed a strong reputation for reliability and quality, helping clients manage their daily operations, craft compelling content, and deliver exceptional customer support. My background in the BPO industry and financial sectors has equipped me with a high standard of professionalism, attention to detail, and the ability to work under tight deadlines—all skills that have proven invaluable in my freelance work.
Whether you’re seeking structured administrative support, engaging and informative content, or a professional with financial insight and customer service excellence, I am committed to exceeding your expectations. Let’s work together to bring your projects to life!

Top Skills

Marketing » Content Creation » Microblog Content Writing

Experience: 5 - 10 years

Customer Support

Office and Administration » Data Entry

Other Skills

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Sales Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Office and Administration » Email Management

Office and Administration » Travel Planning

Basic Information

Age
46
Gender
Female
Website
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Address
Mabalacat, Pampanga
Tests Taken
IQ
Score:  105
DISC
Dominance: 47
Influence: 17
Steadiness: 17
Compliance: 19
English
C1(Advanced)
Government ID
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