Experienced Quality Assurance Specialist with a strong background in customer service and the outsourcing/offshoring industry. Skilled in quality monitoring, coaching, and process improvement to enhance operational performance. Adept at providing actionable insights, aligning team performance with client expectations, and fostering professional development. Demonstrates excellent administrative and clerical skills with proficiency in Microsoft Office and a commitment to detail-oriented and results-driven work. Key strengths include active listening, time management, teamwork, flexibility, and effective communication. With a foundation in Psychology studies, I combine analytical thinking with a people-centered approach to drive meaningful outcomes in both team and customer interactions.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
SEE MORE REAL RESULTS“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.