Rachel
Customer Support Supervisor/E-commerce CSR
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.00/hour ($1,408.00/month)
Associates degree
Last Active
February 21st, 2025 (yesterday)
Member Since
May 1st, 2017
Profile Description
Professional skills/CRM/Platforms:
Shopify
Gorgias
Zendesk
Click up
Clickbank
Checkoutchamp
Infusionsoft/Keap
Kunaki
Vervante
Amazon Connect
Magento
Stripe
Canva
Market Research
Tookan
Slack
Hubstaff
Avaya
Orders app
Live ticket agent
Top Skills
Customer Support
Experience: 2 - 5 years
Skills & Expertise: ✔ Strong verbal and written communication skills ✔ Email, chat, and phone support ✔ Troubleshooting and conflict resolution ✔ CRM tools ✔ Data entry and documentation ✔ Multitasking in a fast-paced environment ✔ Handling refunds and escalations
Customer Support » Email Support
Experience: 1 - 2 years
Skills & Expertise: ✔ Strong written communication and grammar skills ✔ Email handling and ticket resolution ✔ Customer service and issue escalation ✔ CRM tools (Zendesk, Freshdesk, Gorgias) ✔ Knowledge base and template creation ✔ Time management and multitasking
Customer Support » Ecommerce » Shopify
Experience: 1 - 2 years
Skills & Expertise: ✔ E-commerce platform support (Shopify) ✔ Order processing, tracking, cancellations, reshipment, and returns ✔ Product listing ✔ Creating purchase orders ✔ Email, chat, and phone support ✔ Product inquiries and recommendations ✔ Strong written and verbal communication ✔ Multitasking in a fast-paced environment
Other Skills
Marketing » Social Media Management » Social Media Marketing
Experience: Less than 6 months
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Angeles City, Pampanga
- Tests Taken
- IQ
- Score: 92
- DISC
- Dominance: 53%
- Influence: 8%
- Steadiness: 8%
- Compliance: 31%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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