I have been working as customer service for 2 years and connected with one of the biggest companies in the US AT&T and DirectTV providing excellent customer support. I have very strong experience in coordinating with clients over
I had worked as sales telemarketing, and customer service industry has taught me extremely useful lessons in meeting and exceeding customer expectations with service that turn into profit to reduce the waste of marketing campaigns and strengthen the channels that drive the most leads.
Versatile skill set with experience in administrative support, technical support, customer service, and written and oral communication. Throughout the years of my experience, I have managed to sharpen skills and knowledge such as:
-Proper phone etiquette-Ability to speak and write clearly and accurately;
-Knowledge of relevant software computer applications and equipment;
-Knowledge of customer service principles and practices;
-Effective listening skills;
-Willingness to co-operate with others and work to the greater good;
-Multitasking capabilities;- Sales Mgmt.-Technical Support
-Admin Support
-Executive Assistant
-I can work 30 hrs/week and available on a Saturday or Sunday if needed.
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