Dyril
Aspiring Healthcare Virtual Assistant with Customer Service
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.11/hour ($899.99/month)
Bachelors degree
Last Active
February 24th, 2025 (4 days ago)
Member Since
January 8th, 2025
Profile Description
Dedicated and detail-oriented aspiring Virtual Assistance with over 8 years of experience in customer service and administrative support. Proven expertise in managing diverse tasks, including appointment setting, lead generation and order processing using Oracle systems.
Skilled in effectively communicating with clients and stakeholders, I have a strong background in handling inquiries related to prescription benefits and billing issues in the healthcare sector as a Senior Customer Service Advocate at Optum. My experience in project management and data organization has enabled me to streamline processes and enhance operational efficiency.
As a proactive problem-solver, I am passionate about delivering exceptional support and ensuring client satisfaction. I thrive in fast-paced environments and am committed to continuous learning and improvement. Looking forward to contributing my skills to help your business succeed.
Top Skills
Customer Support » Sales Support » Account Retention
Experience: 1 - 2 years
It's my 1st job role under Flatworld Solutions. Which I stayed for 2 years. We're taking inbound calls from customers who wants to cancel their account or order, and to get a refund. My role was to retain and to prevent them from cancelling or getting a refund.
Customer Support » Customer Service
Experience: 5 - 10 years
Most of the account that I've been with was a Customer Service. I believe I was able to enhanced my skills to this, and as well as my communication.
Other Skills
Marketing » Market Research
Experience: 6 months - 1 year
Market Research Interviewer under SSI or Dynata was my first BPO experience for 8 months. We're taking outbound calls from anywhere in the US to have them participate in a survey about politics, current affairs and other issues or topics.
Marketing » Appointment Setting » Calendly
Experience: Less than 6 months
It was the 3rd job experience under one company, before I left Flatworld Solutions. I only have approximately 4 months experience. It's under Pacific Discovery account. We're calling leads to set an appointment to attend to a travel webinar.
Basic Information
- Age
- 36
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao, Davao del Sur
- Tests Taken
- IQ
- Score: 95
- DISC
- Dominance: 32
- Influence: 7
- Steadiness: 26
- Compliance: 36
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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