Helene
General Virtual Assistant/ Executive Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.68/hour ($1,000.00/month)
Associates degree
Last Active
February 22nd, 2025 (2 days ago)
Member Since
January 4th, 2025
Profile Description
Hello! I'm
What I Can Offer:
Customer Experience Excellence: A proven track record in delivering high-quality customer support, addressing inquiries, and resolving issues efficiently and empathetically.
General Virtual Assistance: Proficiency in administrative tasks, scheduling,
Executive Virtual Assistance: Expertise in managing executive calendars, coordinating meetings, preparing reports, and handling sensitive information with discretion.
Effective Communication: Strong written and verbal communication skills to ensure clear and precise interactions with clients and tea
Attention to Detail: A meticulous approach to tasks, ensuring accuracy and contributing to the overall efficiency and success of your business.
Why Choose Me:
Experienced Professional: Over five years of hands-on experience in customer experience, providing a solid foundation for exceptional virtual assistance.
Dedicated and Reliable: A commitment to delivering high-quality work, meeting deadlines, and exceeding expectations.
Adaptable and Resourceful: The ability to quickly adapt to new tools and processes, finding innovative solutions to challenges.
Client-Centric Approach: A focus on understanding and meeting client needs, ensuring satisfaction, and building long-term relationships.
Positive Attitude: A friendly and proactive mindset, ready to contribute to your team's success with enthusiasm and professionalism.
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
I have considerable experience in handling calls and providing back-office support to manage customer concerns. I effectively address a variety of inquiries and issues, ensuring prompt and effective resolutions. This experience has strengthened my ability to resolve customer concerns efficiently while maintaining high satisfaction levels through thorough and professional service. As an aspiring virtual assistant, I am eager to leverage these skills to provide exceptional remote support and ensure seamless client experiences.
Other Skills
Customer Support » Email Support
Experience: Less than 6 months
In my experience as an email support, I assist customers by addressing their inquiries and concerns through email. I possess knowledge of email management and can be delegated to send and respond to specific email messages for business owners. Additionally, I am skilled in writing effective email messages.
Customer Support » Chat Support
Experience: 6 months - 1 year
With extensive experience in chat support, I have effectively assisted customers by promptly addressing their inquiries, resolving technical issues, and maintaining high satisfaction levels through empathetic and professional interactions. My strong communication skills and attention to detail ensure efficient and accurate support in all customer engagements.
Office and Administration » Email Management
Experience: Less than 6 months
Office and Administration » Adaptability
Experience: Less than 6 months
Office and Administration » Communication
Experience: Less than 6 months
Office and Administration » Calendar Management » Scheduling
Experience: Less than 6 months
Office and Administration » Time Management
Experience: Less than 6 months
Office and Administration » Travel Management
Experience: Less than 6 months
Basic Information
- Age
- 42
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City, Metro Manila
- Tests Taken
- IQ
- Score: 114
- DISC
- Dominance: 33
- Influence: 7
- Steadiness: 22
- Compliance: 38
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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