General Virtual Assistant, Admin Support Specialist

I am experienced in accurately entering, updating, and managing data in systems while maintaining attention to detail.

With nearly 2 years of experience as a Customer Service Representative, I have honed my skills in engaging with clients professionally and empathetically. I managed inbound and outbound calls, resolved customer inquiries, and processed credit card applications, ensuring customer satisfaction through clear and effective communication.

I have supported various administrative tasks, including managing schedules, organizing files, and coordinating daily operations. My ability to prioritize and multitask ensures efficient and smooth workflows.

I am skilled in managing email correspondence, organizing inboxes, and responding promptly to inquiries. I ensure all communications are professional, clear, and aligned with business objectives.

Throughout my career, I have demonstrated strong attention to detail by ensuring the accuracy of data, reviewing documentation thoroughly, and maintaining high-quality standards in all deliverables.

Balancing multiple tasks in fast-paced environments has helped me develop excellent time management skills. I am adept at setting priorities, meeting deadlines, and ensuring efficiency in completing responsibilities.

Proficient in using software, apps, and tools for productivity, communication, and task management.

Designing simple graphics and layouts using tools like Canva for presentations or social media.

Adjusting quickly to new tools, tasks, and workflows to meet business needs.

Conducting in-depth research to gather data, insights, or resources to support decision-making.