Joanne

VIRTUAL ASSISTANT / FREELANCER

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

February 24th, 2025 (2 days ago)

Member Since

September 20th, 2024

Profile Description

With over 13 years of experience in operations and team leadership, I've helped maintain high standards, including achieving a 100% quality assurance score at Globe Telecom. I focus on collaboration, efficiency, and continuous improvement, while supporting my team’s growth and success.
Known for my strong communication, organization, and adaptability, I’m also a dedicated researcher—Google has always been a valuable tool for me in solving problems and finding solutions quickly. 
I’m excited to bring my skills to a new role and continue learning in a dynamic environment.



My skills include:

File and Document Management

Inventory and Supplies Processing Record Keeping??Email Management

Travel Management

Calendar Management

Project Management Tools (Google Workspace; familiar with Asana, Upgrade to see actual info, Trello, and Slack)

Excellent Written and Verbal Communication Skills

Strong Organizational and Time Management Skills

Quick Learner and Dedicated Team Player

Strong Research Skills - Google is my best friend! 

Top Skills

Attention to Detail: Reviews applications and processes meticulously to ensure accuracy and quality. Time Management: Efficiently handles multiple tasks and tight deadlines in a fast-paced telecom environment. Multitasking: Balances various responsibilities while maintaining high accuracy. Communication: Clearly articulates technical information in written and verbal formats. Team Collaboration: Works well with teams to achieve successful project outcomes. Quality Standards: Applies industry standards to enhance telecom service performance. Tools Proficiency: Utilizes Excel, PowerPoint, Canva for creating impactful presentations, Workspace for collaboration, CRM systems, MTpos, and backroom tools effectively.

Experience: 5 - 10 years

Technical Skills: Expertise in telecom products, troubleshooting, POS systems, and CRM software. Customer Service: Communicates clearly, engages with customers, resolves conflicts, and upsells products. Operational Skills: Manages inventory, generates sales reports, and maintains store presentation. Interpersonal Skills: Collaborates with colleagues, adapts to changes, and pays attention to detail. Compliance: Understands telecom regulations and adheres to company policies and procedures.

Attention to Detail: Reviews applications and processes meticulously to ensure accuracy and quality. Time Management: Efficiently handles multiple tasks and tight deadlines in a fast-paced telecom environment. Multitasking: Balances various responsibilities while maintaining high accuracy. Communication: Clearly articulates technical information in written and verbal formats. Team Collaboration: Works well with teams to achieve successful project outcomes. Quality Standards: Applies industry standards to enhance telecom service performance. Tools Proficiency: Utilizes Excel, PowerPoint, Canva for creating impactful presentations, Workspace for collaboration

Other Skills

Experience: Less than 6 months

Experience: 10+ years

Experience: 10+ years

Experience: 10+ years

Experience: Less than 6 months

Basic Information

Age
37
Gender
Female
Website
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Address
Cebu, Cebu
Tests Taken
IQ
Score:  120
English
C2(Advanced/Mastery)
Government ID
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