With over 13 years of experience in operations and team leadership, I've helped maintain high standards, including achieving a 100% quality assurance score at Globe Telecom. I focus on collaboration, efficiency, and continuous improvement, while supporting my team’s growth and success.
Known for my strong communication, organization, and adaptability, I’m also a dedicated researcher—Google has always been a valuable tool for me in solving problems and finding solutions quickly.
I’m excited to bring my skills to a new role and continue learning in a dynamic environment.
My skills include:
File and Document Management
Inventory and Supplies Processing Record Keeping?
Travel Management
Calendar Management
Project Management Tools (Google Workspace; familiar with Asana,
Excellent Written and Verbal Communication Skills
Strong Organizational and Time Management Skills
Quick Learner and Dedicated Team Player
Strong Research Skills - Google is my best friend!
Experience: 2 - 5 years
Attention to Detail: Reviews applications and processes meticulously to ensure accuracy and quality. Time Management: Efficiently handles multiple tasks and tight deadlines in a fast-paced telecom environment. Multitasking: Balances various responsibilities while maintaining high accuracy. Communication: Clearly articulates technical information in written and verbal formats. Team Collaboration: Works well with teams to achieve successful project outcomes. Quality Standards: Applies industry standards to enhance telecom service performance. Tools Proficiency: Utilizes Excel, PowerPoint, Canva for creating impactful presentations, Workspace for collaboration, CRM systems, MTpos, and backroom tools effectively.
Experience: 5 - 10 years
Technical Skills: Expertise in telecom products, troubleshooting, POS systems, and CRM software. Customer Service: Communicates clearly, engages with customers, resolves conflicts, and upsells products. Operational Skills: Manages inventory, generates sales reports, and maintains store presentation. Interpersonal Skills: Collaborates with colleagues, adapts to changes, and pays attention to detail. Compliance: Understands telecom regulations and adheres to company policies and procedures.
Experience: 5 - 10 years
Attention to Detail: Reviews applications and processes meticulously to ensure accuracy and quality. Time Management: Efficiently handles multiple tasks and tight deadlines in a fast-paced telecom environment. Multitasking: Balances various responsibilities while maintaining high accuracy. Communication: Clearly articulates technical information in written and verbal formats. Team Collaboration: Works well with teams to achieve successful project outcomes. Quality Standards: Applies industry standards to enhance telecom service performance. Tools Proficiency: Utilizes Excel, PowerPoint, Canva for creating impactful presentations, Workspace for collaboration
Experience: Less than 6 months
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: Less than 6 months
Experience: 10+ years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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