Jennifer

General / Executive Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 26th, 2024 (2 days ago)

Member Since

September 18th, 2024

Profile Description

I am an experienced Virtual Assistant with a background in providing administrative support to businesses and entrepreneurs. I can manage scheduling, data entry, customer service, and email management. Proficient in various productivity tools, I streamline workflows to improve efficiency. Organized, detail-oriented, and proactive, I optimize processes to ensure reliable support, allowing clients to focus on their core priorities.

I am an experienced Customer Service Specialist dedicated to delivering exceptional support and building positive customer relationships. With a strong background in managing customer inquiries, resolving issues, and providing product information, I excel in ensuring customer satisfaction across various communication channels, including phone, email, and live chat. I am skilled in handling high-volume interactions with patience, empathy, and efficiency, always striving to turn challenges into opportunities for improved service. My expertise includes complaint resolution, order tracking, and assisting customers with technical issues, ensuring a smooth and seamless experience. Adaptable, detail-oriented, and committed to continuous improvement, I am passionate about creating positive interactions that solve problems and enhance the overall customer experience.

Top Skills

Customer Support » Customer Service

Experience: 5 - 10 years

Office and Administration » Coordination

Experience: 2 - 5 years

Office and Administration » Executive Assistance

Experience: 2 - 5 years

Other Skills

Marketing » CRM » Salesforce

Experience: 1 - 2 years

Project Management » Asana

Experience: 6 months - 1 year

Marketing » Social Media Management » Social Media Engagement

Experience: 2 - 5 years

Marketing » Digital Marketing

Experience: 1 - 2 years

Basic Information

Age
51
Gender
Female
Website
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Address
San Jose Del Monte, Bulacan
Tests Taken
IQ
Score:  125
DISC
Dominance: 40
Influence: 9
Steadiness: 25
Compliance: 26
English
C2(Advanced/Mastery)
Government ID
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