Bookkeeping Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.90/hour ($1,038.40/month)

Bachelors degree

Last Active

November 26th, 2024 (yesterday)

Member Since

June 22nd, 2024

Profile Description

Results-driven sales and customer service professional with 3+ years of experience in leading high-performing sales teams, generating leads, and ensuring quality customer service. Proven track record of success in:

* Leading multiple teams to achieve sales targets and exceed goals
* Conducting live call monitoring and quality assurance checks to ensure agents provide exceptional customer service
* Taking inbound and outbound calls as a sales consultant, generating new leads and closing deals
* Providing technical support as a representative for a leading accounting software company, resolving complex issues and answering customer queries

**Key Skills:**

* Sales team leadership and management
* Sales strategy development and execution* Customer service excellence
* Quality assurance and call monitoring
* Technical support for accounting software
* Bookkeeping and payroll and US tax assistance
* Inbound and outbound calling
* Lead generation and conversion

**Experience:**

Sales Supervisor (3 years)

* Managed multiple teams to achieve sales targets and exceed goals
* Conducted live call monitoring and quality assurance checks to ensure agents provided exceptional customer service
* Developed and implemented sales strategies to drive growth and increase revenue* Coached and trained teaUpgrade to see actual infombers to improve performance and reach their full potential

Sales Consultant (1 year)

* Generated new leads through inbound and outbound calling
* Converted leads into paying customers through effective communication and negotiation skills
* Built strong relationships with clients to drive repeat business and referrals

Technical Support Representative (1 year)

* Resolved complex issues for customers using leading accounting software* Answered customer queries on bookkeeping and payroll services
* Provided timely and effective solutions to ensure customer satisfaction

**Why Hire Me:**

I'm a results-driven professional with a strong background in sales, customer service, and leadership. My expertise includes developing effective sales strategies, managing high-performing teams, conducting quality assurance checks, and providing exceptional customer support. I'm confident in my ability to drive growth, exceed targets, and deliver outstanding results.

**What I Can Do For You:**

I can help you:
* Develop a tailored sales strategy to achieve your business goals
* Lead a team of sales representatives to drive growth and increase revenue
* Conduct quality assurance checks to ensure exceptional customer service
* Provide technical support for accounting software or other complex systems
* Generate new leads through inbound and outbound calling