April

 Real Estate Virtual Assistant | Cold Caller 

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

February 1st, 2025 (4 days ago)

Member Since

May 30th, 2024

Profile Description

Hi, my name is Upgrade to see actual info Upgrade to see actual info, and I have a solid background in customer service, sales, and virtual assistance. I have worked as a Healthcare Cold Caller at Versatel, a Real Estate Cold Caller at Rapid Assistants, and a Customer Service Representative. In these roles, I made outbound calls, qualified leads, set appointments, and provided excellent customer support. I consistently met key performance indicators, including customer satisfaction, issue resolution, and call handling time.
As a Healthcare Cold Caller, I assisted patients by verifying insurance eligibility, scheduling appointments, and addressing inquiries with empathy and professionalism. As a Real Estate Cold Caller, I generated leads, followed up with potential clients, and contributed to closing deals by providing accurate property information and setting appointments with agents. My experience as a Customer Service Representative involved handling customer concerns, troubleshooting issues, and ensuring a positive experience through active listening and problem-solving.
To stay competitive and enhance my skills, I pursued training and certifications through Kurso PH, where I gained valuable knowledge about virtual assistance. I also take the initiative to attend webinars and self-study essential tools like HubSpot and Salesforce to stay updated with industry trends.
I am proficient in CRMs, MS Office, Google Workspace, Canva, Podio, CallTools, CapCut, and more. I am confident in my ability to quickly adapt to new systems and provide efficient service. My key strengths include communication, organization, time management, problem-solving, and multitasking.

Top Skills

Experience: 6 months - 1 year

Experienced in using CRM as a real estate agent, proficient in managing client relationships, organizing property data, and facilitating effective communication to drive sales and client satisfaction.

Experience: 6 months - 1 year

As a Cold Caller at ABC Realty, I initiate outbound calls to prospective clients, introducing them to available properties and scheduling appointments for our agents. Utilizing persuasive communication skills and product knowledge, I effectively generate leads and nurture relationships to drive sales in the competitive real estate market.

Experience: 6 months - 1 year

As a Customer Service Representative at T-Mobile, I provide exceptional support to customers, addressing inquiries, resolving issues, and ensuring a positive experience with our products and services. With a focus on delivering top-notch service, I leverage my strong communication skills and product knowledge to exceed customer expectations and promote customer loyalty.

Other Skills

Experience: Less than 6 months

In my role, I excel in providing comprehensive customer support while actively supporting the sales team in lead generation efforts. Leveraging my strong communication skills and attention to detail, I engage with customers to address inquiries, resolve issues, and identify opportunities for upselling. Additionally, I proactively generate leads through targeted outreach and strategic marketing initiatives, contributing to the growth and success of the sales pipeline.

Basic Information

Age
32
Gender
Female
Website
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Address
Imus, Cavite
Tests Taken
IQ
Score:  76
DISC
Dominance: 36
Influence: 15
Steadiness: 31
Compliance: 18
English
C2(Advanced/Mastery)
Government ID
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Clearman Lawyers

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