Carmela
Certified Virtual Assistant | Call Center Agent
Verified
With Timeproof
Overview
Looking for full-time work (6 hours/day)
at $4.56/hour ($601.92/month)
Associates degree
Last Active
November 29th, 2024 (4 days ago)
Member Since
May 11th, 2024
Profile Description
As a dedicated and versatile Customer Agent with over 2 years of experience in customer service, I’ve
continually honed my skills to provide exceptional support. Now, as a Virtual Assistant, I leverage those
same abilities to empower individuals and businesses.
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
Addressing customer inquiries via email and ensuring their satisfaction is my priority.
Customer Support » Chat Support
Experience: 1 - 2 years
Engaging with customers' inquiries and concerns through chat and ensuring timely responses is my focus.
Customer Support » Customer Service
Experience: 2 - 5 years
Being a customer support representative entails providing assistance, guidance, and solutions to customers who have inquiries, concerns, or issues regarding a product or service. It involves a combination of communication skills, problem-solving abilities, and a customer-centric mindset to ensure positive interactions and satisfactory resolutions.
Other Skills
Office and Administration » Data Entry
Experience: Less than 6 months
Office and Administration » Communication
Experience: Less than 6 months
Communication skills encompass a wide range of abilities that enable individuals to convey information effectively, both verbally and non-verbally, in various contexts and settings. It provides me with more knowledge on how to communicate wisely and professionally with different customers
Office and Administration » Creative Problem Solving
Experience: Less than 6 months
Office and Administration » Time Managment
Experience: 2 - 5 years
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Rizal, Kalinga
- Tests Taken
- IQ
- Score: 131
- DISC
- Dominance: 49%
- Influence: 20%
- Steadiness: 25%
- Compliance: 6%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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