Dindo

CSR/ Provisioning Specialist/ Bookkeeper/ (QBO)Quickbooks

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

February 19th, 2025 (2 days ago)

Member Since

April 11th, 2024

Profile Description

Hi I'm Dindo, and I bring over 14 years of experience in the (BPO) industry. Throughout my career, I have honed my skills in various facets of BPO, gaining expertise in delivering email support and optimizing operational processes. In my early years, I started as customer service representative for 10 years and provisioning consultant for almost 4 years which was combination of voice and non voice, processing customer's orders, updating the shipping details, doing email support and some call backs to the customers, where I developed a deep understanding of client needs and effective communication.
As I progressed, I took on roles with increasing responsibilities and managing complex projects as a POC when the manager is on vacation leaves. This journey allowed me to cultivate strong leadership and organizational skills, ensuring the seamless execution of BPO operations.
And yes, I am excited about the opportunity to bring my wealth of experience, dedication, and passion for excellence to a new challenge.

Top Skills

Experience: 10+ years

Work as Customer service representative| Livechat support for general inquiry, billing and sales

Experience: 2 - 5 years

Experience: 10+ years

Being a CSR on a Telco for more than 10 yrs.

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: 2 - 5 years

Experience: 1 - 2 years

Creating leads for every customer that will inquire regarding their account or any issue

Basic Information

Age
39
Gender
Male
Website
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Address
San Pascual, Batangas
Tests Taken
IQ
Score:  110
DISC
Dominance: 40%
Influence: 19%
Steadiness: 34%
Compliance: 7%
English
C2(Advanced/Mastery)
Government ID
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