Apple
Technical Support & Customer Service | CRM & Lead Generation
Verified
With Timeproof
Overview
Looking for full-time work (9 hours/day)
at $4.04/hour ($800.00/month)
Bachelors degree
Last Active
January 31st, 2025 (18 days ago)
Member Since
March 16th, 2024
Profile Description
Need fast, reliable support to keep things running smoothly? I specialize in technical troubleshooting, customer service, and CRM management—so you can focus on what matters. With experience in Zendesk, HubSpot, and lead generation, I’ll ensure your operations stay efficient and your customers stay happy.
???? Technical Support & Troubleshooting – I'll tackle software, network, and device issues swiftly across various platforms.
???? Customer Support (Chat &
???? CRM & Ticketing Systems – Efficiently manage customer inquiries and track every interaction to maintain seamless communication.
???? Lead Generation & Sales Support – Helping you find great leads and supporting your sales efforts.
???? Process Optimization – I’ll keep everything organized, follow up when needed, and streamline your workflow.
I’m easy to work with, detail-oriented, and always ready to dive into new challenges.
???? Let’s chat today to get started on solving your problem quickly! I’m available and ready to help.
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
I was designated to a seasonal account, HP, as a sales chat support. After 3 months, I was transferred to Microsoft as a technical chat support which handles Windows Operating issues.
Customer Support » Technical Support
Experience: 5 - 10 years
Technical Savvy here. Worked for more than 8 years as Tech Support.
Customer Support » Customer Service
Experience: 5 - 10 years
Worked as an account expert over a year under telecommunications company called T-Mobile to which we were assigned to handle billing, sales and general account care (activations and retentions). For another 2 years I was promoted as a technical support on which I was assigned to deal with troubleshooting network issues and device issues.
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Provides exceptional customer support and utilize Zendesk as primary platform for managing inquiries. This allows us to offer timely, efficient, and personalized assistance, ensuring that the questions and concerns are addressed promptly.
Customer Support » Sales Support » Lead Generation
Experience: Less than 6 months
Expert in researching and identifying high-quality leads using various tools and strategies.
Office and Administration » Calendar Management
Experience: Less than 6 months
Skilled in managing and optimizing busy schedules, coordinating appointments, and ensuring timely meetings.
Accounting » Financial Accounting » Financial Reporting
Experience: Less than 6 months
Proficient in tracking and analyzing financial data to create accurate and comprehensive expense reports. Strong attention to detail and commitment to maintaining financial transparency and control.
Basic Information
- Age
- 34
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cagayan de Oro, Misamis Oriental
- Tests Taken
- IQ
- Score: 107
- Government ID
- Sign Up with Pro Account to View
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Sara Brumfield
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