KEY SKILLS AND COMPETENCIES
* Effective collection strategies
* Ability to work with minimum supervision
* Work under pressure and to meet deadlines
* Ability to improve customer service through face-to-face interaction and remote interaction (via
online platforms such as
* Good research skills on product information, details, and features to help improve customer
support
* Ability to adapt to a hybrid fieldwork and work-from-home setup
* Trustworthy and works with integrity
* Having the ability to handle pressure, customer inquiries, and requests
Experience: 6 months - 1 year
I have experience working with T-Mobile, Metro, and Sprint accounts in the BPO industry. My job involved selling insurance, filing claims, and checking the status of customer claims. I also tracked devices that were lost, damaged, or stolen, collected payments for insurance deductibles, and processed upgrades for customers when requested.
Experience: 6 months - 1 year
With T-mobile. I process and finish the claims of the customer especially when it has damaged, lost or stolen. This process only took up to 10 minutes and have it delivered within 1 business day."I have prior experience working in the BPO industry with T-Mobile, Metro, and Sprint accounts. My job responsibilities included selling insurance policies, filing claims, and checking the status of customer claims. Furthermore, I was responsible for tracking lost, damaged, or stolen devices, collecting insurance deductibles, and processing customer upgrade requests.
Experience: 5 - 10 years
My previous job involved managing insurance policies, processing claims, and customer upgrade requests for Metro and Sprint accounts. I was responsible for tracking lost, damaged, or stolen devices, and collecting insurance deductibles. I have 7 years of experience in doing sales and customer service here in the Philippines, interacting and giving the best service we can offer.
Experience: 6 months - 1 year
I have experience working with T-Mobile, Metro, and Sprint accounts in the BPO industry. My job involved selling insurance, filing claims, and checking the status of customer claims. I also tracked devices that were lost, damaged, or stolen, collected payments for insurance deductibles, and processed upgrades for customers when requested.
Experience: 6 months - 1 year
Experience: Less than 6 months
During my tenure in the government, we periodically collected data on population and its status.
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