I had one (1) year of working experience in the BPO industry, and was a Teammate in LizardBear Tasking Inc. (TaskUs). I have been in different LOBs doing both voice (outbound calls for 3 different tasks) and nonvoice accounts
- Communication Skills - fluent in both verbal and written communication
- Technical Skills - sound knowledge of tools like MS Word, Excel or Google Docs and Spreadsheets; as well as other tools used in customer service support
- Critical Thinking and Problem-Solving Skills
- Typing Skills - 50 WPM
- Comprehension Skills
- Multi-tasking Skills
- Fast Learner - willing to be trained and can work independently but also a team player
Experience: Less than 6 months
I was an email support for 5 months, attending to queries of both customers and clients in a recruitment platform.
Experience: 1 - 2 years
In a certain LOB (line of business) I was assigned, we were required to use Google Sheets for data entry which are information to be sent to clients.
Experience: 6 months - 1 year
For 8 months, I was assigned doing outbound calls (which are 3 different tasks) for workers in a recruitment platform.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.