I had one (1) year of working experience in the BPO industry, and was a Teammate in LizardBear Tasking Inc. (TaskUs). I have been in different LOBs doing both voice (outbound calls for 3 different tasks) and nonvoice accounts
I have 4 months experience working as a General Virtual Assistant / Client Coordinator for ALH Media - a digital marketing agency. I coordinate with clients' concerns and designate tasks in the right department of the team.
- Communication Skills - fluent in both verbal and written communication
- Technical Skills - sound knowledge of tools like Salesforce, Jira and ClickUp; also Microsoft Office Suite and Google Workspace
- Typing Skills - 50 WPM
- Comprehension Skills
- Multi-tasking Skills
- Fast Learner - willing to be trained and can work independently but also a team player
Experience: 6 months - 1 year
I was an email support for almost a year, attending to queries of both customers and clients in a recruitment platform and a digital marketing agency.
Experience: 1 - 2 years
In a certain LOB (line of business) I was assigned, we were required to use Google Sheets for data entry which are information to be sent to clients.
Experience: 6 months - 1 year
For 8 months, I was assigned doing outbound calls (which are 3 different tasks) for workers in a recruitment platform.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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