Devoted professional with more than two years of BPO business
experience, with a focus on Appointment Setting and Customer Service. I also
have four months of experience as a Virtual Assistant, specializing in scheduling
appointments for the Roofing, Solar, and Real Estate industries. I've received
training in Bookkeeping, Real Estate, and Social Media Marketing, which has
improved my capacity to meet various business needs. Competent in Data Entry, with
a strong attention to detail and a dedication to provide top-notch customer
support.
Experience: Less than 6 months
I’ve developed a range of skills that allow me to effectively manage client relationships and streamline the process of buying, selling, or leasing properties. One of my key strengths is my ability to communicate clearly and persuasively. Whether I’m coordinating with clients, negotiating deals, or working with other professionals in the industry, I ensure that all parties are informed and aligned throughout the process. I also bring a strong organizational skill set to my work. Real estate transactions involve a lot of details and paperwork, and I’m meticulous about managing these aspects. I ensure that all documents are complete, deadlines are met, and the entire process runs smoothly.
Experience: 1 - 2 years
In my role as a Customer Service Representative, I have honed a variety of skills that allow me to effectively support customers and contribute to overall business success. My communication skills are a key strength, enabling me to convey information clearly and professionally, whether in writing or over the phone. I am adept at active listening, which helps me fully understand customer concerns and provide tailored solutions. In addition to these technical skills, I bring a high level of empathy and patience to my work. I understand that each customer’s situation is unique, and I approach every interaction with a mindset focused on understanding and addressing their needs.
Experience: 1 - 2 years
- Conduct outbound calls to potential clients using provided contact lists. Identify decision-makers and introduce our products/services. - Clearly articulate the value proposition of our offerings to potential clients. Address any questions or concerns and provide additional information as needed. - Schedule appointments, demonstrations, or consultations for the sales team. Coordinate with the sales team to ensure availability and optimal scheduling. - Keep accurate and detailed records of calls, appointments, and outcomes. Update the CRM system with relevant information.
Experience: Less than 6 months
Proficient in QuickBooks with a solid understanding of fundamental bookkeeping principles. Skilled in preparing charts of accounts, bank reconciliation, and utilizing QuickBooks Online functions. Experienced in creating invoices, managing bills, and processing sales orders. Detail-oriented and adept at maintaining accurate financial records.
Experience: Less than 6 months
Clarity: Ability to convey information clearly and concisely in written form. Professionalism: Maintaining a professional tone and etiquette in all email communications. Grammar and Spelling: Ensuring proper grammar and spelling to enhance the overall quality of communication.
Experience: Less than 6 months
Proficiency in database management systems, Google Sheets, Microsoft Excel, and trained professionals data entry apps, among other tools and technologies. The capacity to enter data precisely and error-free, guaranteeing the accuracy of the data. Checking data frequently for accuracy by cross-referencing and assessing it. Ensuring that data complies with established guidelines and standards. Identifying and fixing mistakes as soon as possible to preserve data quality. Knowledge of data privacy laws and the significance of confidentiality preservation. treating private data sensibly to avoid breaches or illegal access.
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