Merlyn

Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 26th, 2024 (2 days ago)

Member Since

December 25th, 2023

Profile Description

Social Media Specialist
With experience in managing social media platforms like Facebook and Instagram, I specialize in creating engaging content, handling daily posts, and fostering community interaction. I am skilled in crafting posts that resonate with diverse audiences, promoting brand visibility, and leveraging social media tools to track performance and engagement. My focus is on maintaining a consistent online presence while ensuring that content aligns with the brand's voice and goals. Also
I have experience as Customer Service Representative III (International Account Email & Chat Support)
- Proven ability to deliver exceptional customer service through email and chat channels.
- Proficient in understanding and addressing customer needs, providing accurate information, and resolving issues in a timely and professional manner.
- Strong written communication skills with a keen eye for detail and clarity.
- Expertise in managing and prioritizing a high volume of emails efficiently.
- Proficient in organizing and categorizing emails to streamline responses and follow-ups.
- Skilled in providing real-time support via chat platforms.
- Demonstrated problem-solving skills with a focus on finding solutions that meet both customer and company needs.
- Proven ability to work efficiently in a fast-paced environment with a commitment to meeting response time targets.
Technical Proficiency: Familiarity with relevant customer support tools and systems
-Sales Force (e-commerce)
-Slack
-Guru
Other Tools:
-Google Suite
-Microsoft Office
-Canva

Top Skills

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: Less than 6 months

Other Skills

Basic Information

Age
23
Gender
Female
Website
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Address
Quezon City, Manila
Tests Taken
IQ
Score:  119
DISC
Dominance: 20
Influence: 19
Steadiness: 42
Compliance: 19
English
C2(Advanced/Mastery)
Government ID
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