Augusto
Customer service and Technical Support / Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Associates degree
Last Active
November 25th, 2024 (2 days ago)
Member Since
November 26th, 2023
Profile Description
I have been in the BPO industry for 10 years, gaining vast experience as a strong team player. I learn quickly and am highly adaptable to changes, managing tasks efficiently and in a timely manner. Recently, I have taken on additional administrative tasks and completed Lean Six Sigma Yellow Belt training.
Top Skills
Customer Support » Technical Support
Experience: 5 - 10 years
I love learning new things every day. I have experience troubleshooting complex issues over the phone and have worked with telecommunications, networking, and electrical equipment. I am confident that the skills and knowledge I’ve gained will bring significant value to my next organization.
Customer Support » Customer Service
Experience: 2 - 5 years
I am a well-experienced customer support representative. I can bring significant value to the organization because I understand how crucial this role is and how it can drive positive outcomes to grow the business.
Other Skills
Office and Administration » Email Handling
Experience: 2 - 5 years
I've been using email as a mode of communication to touch base with stakeholders. I use email for both internal communication and business-to-business interactions.
Office and Administration » Google Workspace
Experience: 1 - 2 years
I am proficient in Google Workspace, including Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, and Google Calendar. I have experience leveraging Google Workspace for collaboration and productivity, such as creating shared documents, setting permissions, and integrating with other Google services.
Design » Web Design & Page Layout
Experience: 6 months - 1 year
I used YouTube to learn web design. I haven't had the chance to use this knowledge professionally, even though I completed courses in HTML, CSS, and JavaScript.
Office and Administration » Microsoft Excel
Experience: 2 - 5 years
I can navigate and manage spreadsheets, perform data entry, and format data. I am proficient in using basic formulas and functions, as well as organizing data effectively.
Basic Information
- Age
- 39
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Naic, Cavite
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 11%
- Influence: 9%
- Steadiness: 35%
- Compliance: 45%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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