Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
February 22nd, 2025 (2 days ago)
Member Since
September 7th, 2023
Profile Description
With 5 years of experience as a Customer Service Representative, I have honed my skills in providing exceptional support within the healthcare industry. I specialize in addressing patient inquiries, resolving issues related to insurance, billing, and medical services, while ensuring that all interactions are handled with empathy and professionalism.Throughout my career, I have developed a strong understanding of healthcare processes and systems, including insurance claims, medical coding, and compliance regulations. My expertise lies in managing both inbound and outbound calls, offering clear guidance to patients and medical professionals, and working closely with various departments to ensure efficient resolution of issues.I am committed to delivering high-quality service that aligns with industry standards and enhances patient satisfaction. My problem-solving abilities, attention to detail, and ability to work in a fast-paced environment have allowed me to consistently exceed performance targets and contribute positively to team objectives.I am now looking to bring my extensive customer service experience and healthcare knowledge to a dynamic team, where I can continue to support patients and clients while contributing to the success of the organization.
Top Skills
Customer Support » Insurance
Experience: 5 - 10 years
Customer Support » Insurance » Medical Insurance
Experience: 2 - 5 years
Professional Services » Medical Services » Medical Billing
Experience: 5 - 10 years
With extensive experience in medical billing and coding, I have developed a comprehensive understanding of healthcare insurance processes, medical terminology, and the intricacies of billing procedures. Over the course of my career, I have been responsible for ensuring that all medical claims are accurately processed, submitted to insurance companies, and followed up on to ensure timely payment. My responsibilities included reviewing patient records, verifying insurance information, coding medical procedures using ICD-10 and CPT codes, and handling billing inquiries from patients and insurance providers. I collaborated closely with healthcare providers to resolve discrepancies and ensure claims were submitted in compliance with industry standards and regulations.
Other Skills
Basic Information
- Age
- 32
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- QUEZON CITY, METRO MANILA
- Tests Taken
- IQ
- Score: 86
- DISC
- Dominance: 37%
- Influence: 18%
- Steadiness: 14%
- Compliance: 31%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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