General Virtual Assistant / Fraud Analyst / Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

November 29th, 2024 (3 days ago)

Member Since

July 21st, 2023

Profile Description

I am a highly skilled professional with a diverse background in fraud analysis, customer service, telemarketing, and virtual assistance. With a keen eye for detail and a deep understanding of financial systems, I have successfully investigated and resolved fraudulent activities, ensuring the security and integrity of financial transactions. In my role as a Fraud Analyst, I have developed expertise in identifying and mitigating fraud risks by analyzing transaction data, investigating suspicious activities, and implementing preventive measures. I am proficient in fraud detection tools and always stay updated on industry trends to effectively protect organizations from potential threats. As a Customer Service Representative, I am known for providing exceptional service and building strong customer relationships. I am adept at addressing customer concerns, resolving issues promptly, and delivering solutions that align with company policies while ensuring customer satisfaction. My experience as a Telemarketer has honed my communication and persuasion skills, allowing me to effectively engage with potential clients, promote products or services, and achieve sales goals while maintaining a professional and friendly demeanor. Additionally, as a General Virtual Assistant, I have supported businesses by handling a variety of administrative tasks, including email management, calendar scheduling, data entry, and customer support. I pride myself on being organized, detail-oriented, and capable of managing multiple tasks efficiently. With my combined skills and experience, I am well-equipped to contribute to the success of any team, offering valuable support in fraud prevention, customer engagement, sales, and administrative tasks.