Graduate of Mechanical Engineering which developed a strong analytical mindset, excellent problem-solving skills, and keen attention to detail.
I also have 2 years of proven experience in Customer Service, during which time I have handled various tasks such as inbound and outbound calls,
I am also skilled in using various customer support software platforms such as Zendesk and Salesforce. These tools have allowed me to efficiently manage customer inquiries by categorizing tickets, tracking response times, and ensuring timely follow-ups. I have extensive knowledge and experience using popular remote work tools such as Zoom, Slack, Google Meet, Talkdesk, etc.
Driven by problem-solving and customer satisfaction. With a background in Mechanical Engineering and exceptional communication skills from my experience as a Customer Support Representative, I am here to provide innovative solutions and exceptional service. Let’s work together to find the perfect solution for you!
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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