General Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

February 20th, 2025 (4 days ago)

Member Since

March 23rd, 2023

Profile Description

Expert Virtual Assistant & Customer Service Professional | Graphic Design & Social Media SavvyWith extensive experience as a Customer Service Agent for Fanatics, I specialize in delivering exceptional support across multiple channels (chat, phone, email) in high-volume retail settings. I’m skilled at resolving inquiries, troubleshooting issues, processing returns, and ensuring seamless customer experiences. I thrive during peak seasons, maintaining high standards and meeting targets while using CRM systems to document interactions and ensure satisfaction.As a Virtual Assistant, I supported small businesses with a wide range of administrative and customer support tasks, ensuring efficient daily operations. I managed calendars, scheduled appointments, and handled emails, allowing business owners to focus on core tasks. Additionally, I assisted with social media management, content creation, and market research, helping clients enhance their online presence. I efficiently maintained client data, tracked project progress, and ensured timely completion of all deliverables. Skilled in tools like Google Workspace, Trello, and Canva, I streamlined processes and increased overall productivity.As a Reservation Agent in the hotel industry, I managed administrative tasks such as handling guest inquiries, booking travel, managing reservations, and maintaining smooth operations. My broad skill set also includes graphic design, social media management, and virtual assistance, making me a versatile asset to your team. Proficient in MS Office, QuickBooks, Adobe Suite, Photoshop, and Google Docs, I hold certifications in virtual and administrative assistance.How I Can Help You:? Customer Service & Support (chat, email, phone)?Admin Support (organizing, data entry, scheduling)? Social Media Management & Marketing? Graphic Design & Video Editing? Sales & Marketing Assistance? Travel & Appointment Management? Clerical Work & Confidentiality Handling? Content Creation & Presentation Design? Research & Web Management
? CRM ToolsI’m a detail-oriented, self-motivated professional committed to delivering efficient, cost-effective solutions with a focus on excellence. I excel at problem-solving, providing exceptional service, and continuously improving based on client feedback. My goal is to not only meet your expectations but to exceed them with my diverse skill set and dedication.Let’s collaborate and make your business thrive with outstanding service and support!