Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 26th, 2024 (5 days ago)

Member Since

February 15th, 2023

Profile Description

As an IT Helpdesk Analyst Tier 2, I specialize in managing Microsoft Azure and Active Directory environments, ensuring seamless operation and security across platforms. My responsibilities include handling tickets promptly and resolving issues with meticulous attention to detail. Key responsibilities: Set up, configure, and manage Active Directory accounts for clients across diverse platforms.Create and maintain email accounts for both employees and clients, ensuring operational efficiency.

Implement and enforce access controls and permissions to safeguard account integrity.Provide responsive technical support to employees and clients, swiftly resolving IT-related issues.Conduct comprehensive training sessions for staff on new systems and software to optimize operational Upgrade to see actual infovelop and maintain IT documentation, including user guides and FAQs, to facilitate seamless user interaction.Oversee the setup and management of operational assets such as project management tools, software licenses, and databases.Ensure smooth integration and functionality of all IT systems and tools to support organizational goals.Collaborate closely with other departments to understand and meet their specific IT requirements.My approach combines technical expertise with a commitment to delivering superior IT support, contributing to the overall efficiency and effectiveness of organizational operations.