Angelica
A+ Medical Virtual Assistant | Customer Service Rockstar
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $6.40/hour ($1,126.40/month)
Associates degree
Last Active
February 23rd, 2025 (3 days ago)
Member Since
January 17th, 2023
Profile Description
I'm a highly motivated person, go-getter, honest, 100?dicated, and reliable CSR/Medical Virtual Assistant with a very positive working attitude. I have more than 5 years of working experience and impressive track records in USA Healthcare/UK Healthcare Campaigns. I have knowledge, training and compliances. I accomplished trainings, Courses to upgrade my knowledge to be more competitive globally. I work hard with my heart to deliver the best possible results for my client's satisfaction
My Key Specialties:
???? Customer Support (Voice/Email/Chat)
???? HIPAA Verification
???? Outbound/Inbound Calling
???? EMR Management
???? Prior Authorization Management
???? CRM Tools Management
???? Benefits/Eligibility and Copayment Overview
???? Follow up Calls
???? Administrative Assistance
????
???? Appointment scheduler
???? Patient/Provider Calls
???? Insurance Verification
???? Personal Calls
????Business Calls
etc..
Dialers/Tools I’ve used and currently using:
????Five9
????EZ-Cap
????Confluence
????Slack
????AVAYA
????AirCall
????Microsoft 365
????Gmail / Outlook
????
???
????Gorgias
???? Care Connects
???? Citrix
???? Ring Central
???? Aspen
???? Citrix
???? People Safe
???? ZocDoc
???? Weave
I approach each task with a sense of ownership and professionalism, consistently maintaining proactive communication with prospects.
Let's connect and discuss how I can elevate your operations with my expertise!
Top Skills
Customer Support
Experience: 5 - 10 years
Customer Support » Phone Support
Experience: 5 - 10 years
Office and Administration » Email Management
Experience: 5 - 10 years
Other Skills
Real Estate » Appointment Setting
Experience: Less than 6 months
Customer Support » Email Support
Experience: Less than 6 months
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cainta, Rizal
- Tests Taken
- IQ
- Score: 119
- DISC
- Dominance: 35%
- Influence: 15%
- Steadiness: 38%
- Compliance: 13%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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