With a decade-long tenure in the BPO industry, my experience as a customer service representative spans diverse sectors, including airline accounts, hotel customer care, accounts and billing, telco services, and fraud prevention. Throughout my career, I've honed my skills to provide top-notch support and exceed client expectations in every interaction. Recognizing the growing demand for virtual assistance, I've actively pursued additional education and certifications to expand my expertise. I hold certifications in various areas such as general virtual assistance, QuickBooks bookkeeping, real estate virtual assistance, social media management, data entry, and lead generation. These investments in my professional development underscore my commitment to staying ahead of industry trends and delivering exceptional service to clients across multiple domains.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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