Virtual Assistant | Data Entry Specialist |Student Pilot

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 25th, 2024 (2 days ago)

Member Since

July 18th, 2022

Profile Description

With a strong background in Customer Email and Chat Support, Data Entry, Data Management and Organization, and Salesforce Quote Management, I bring a comprehensive skill set tailored to enhance operational efficiency and customer satisfaction. My experience spans across various aspects of customer service and data handling, ensuring precision, reliability, and excellent communication.

Key Skills

Customer Email and Chat Support: Proficient in handling a high volume of customer inquiries, providing timely and accurate responses, and resolving issues to ensure customer satisfaction. Skilled in maintaining a professional and empathetic tone in all communications.

Data Entry: Experienced in entering large volumes of data with high accuracy and speed. Familiar with various data entry software and tools, ensuring data integrity and minimizing errors.

Data Management and Organization: Adept at organizing, managing, and maintaining large datasets. Ensuring data is easily accessible and well-organized.

Salesforce Quote and Outlook Email Management: Skilled in managing quotes within Salesforce, including creating, updating, and tracking quotes. Familiar with Salesforce CRM, ensuring accurate and up-to-date records for effective sales operations.

Professional Experience

Partner Support Associate: Managed partners interactions via email and chat, addressing inquiries, troubleshooting issues with regards to their account, products, finance, and orders. Achieved high partner satisfaction ratings and maintained a positive relationship with partners.

Data Entry Clerk: Performed data entry tasks with high accuracy, ensuring data was correctly entered and maintained. Streamlined data entry processes to enhance efficiency.

Data Manager: Organized and maintained complex data sets, ensuring data accuracy and accessibility. Conducted data analysis and generated reports to support decision-making.

Salesforce Quote and Outlook Email Management: Managed the entire quote lifecycle within Salesforce, from creation to approval. Ensured all quotes were accurate and aligned with company policies and customer requirements. Generating and tracking leads on behalf of partners within carrier tools and websites.

Personal Attributes

Detail-oriented with a strong focus on accuracy and precision.
Excellent communication skills, both written and verbal.
Strong organizational and time management skills.
Ability to work independently and as part of a team.
Proactive problem solver with a customer-centric approach.

I am committed to delivering exceptional support and management services, leveraging my expertise to drive operational success and customer satisfaction.