Sheela

Bookkeeper & Customer Service Representative

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

February 9th, 2025 (yesterday)

Member Since

June 22nd, 2022

Profile Description

My name is Upgrade to see actual info, and I’m based in the Philippines. I graduated from University of Rizal System with a Bachelor of Science in Entrepreneurial Management and I have 5 years of experience as a chat and email support specialist. I’ve worked extensively with tools like Zendesk and Twilio, supporting a ride-sharing account, where I developed strong communication and problem-solving skills. Recently, I underwent training in QuickBooks, I created sample invoices and tracked payments to simulate real-world bookkeeping scenarios.

Outside of work, I’m an animal lover who enjoys traveling, exploring new cuisines, singing, and watching K-dramas. These hobbies keep me creative and curious, helping me bring a balanced and enthusiastic approach to my professional life.

I’m currently available for new opportunities and excited to contribute my skills and passion to a dynamic team.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Monitor and manage incoming customer support tickets via Zendesk, ensuring timely and effective resolution.

Customer Support » Chat Support

Experience: 5 - 10 years

Address customer inquiries and issues in real-time, leveraging Twilio's chat tools to provide effective solutions and support.

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Accounting » Quickbooks

Experience: Less than 6 months

Recently, I underwent training in QuickBooks, I created sample invoices and tracked payments to simulate real-world bookkeeping scenarios.

Basic Information

Age
30
Gender
Female
Website
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Address
Taytay, Rizal
Tests Taken
IQ
Score:  114
DISC
Dominance: 10%
Influence: 25%
Steadiness: 38%
Compliance: 27%
English
C1(Advanced)
Government ID
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