Customer Service Representative/Writer/Amazon PPC VA

Strong data entry skills, ensuring accuracy and attention to detail when inputting and managing large volumes of information. Experienced in organizing data efficiently and maintaining up-to-date records for smooth business operations.

Experience in customer service email support, handling inquiries, resolving issues, and ensuring customer satisfaction. Skilled at communicating clearly and efficiently, providing tailored solutions, and maintaining a positive rapport with customers.

Solid experience in chat support, responding to customer inquiries in real-time, resolving issues quickly, and delivering clear and friendly assistance. Skilled at multitasking, handling multiple chats efficiently, and ensuring a positive customer experience.

Proficient in Excel, using it extensively to analyze data, track PPC campaign performance, and generate reports. Efficiently manage large datasets, perform keyword analysis, and create dashboards to monitor key metrics and optimize advertising strategies.

Nearly 2 years of experience managing Amazon PPC campaigns, optimizing ads to boost sales, and improving overall product visibility. Skilled in keyword research, campaign analysis, and PPC Strategies to maximize ROI. Trained the Titan way.

Bookkeeping, managing financial records, handling invoicing, and tracking expenses. Proficient in maintaining accurate financial data, ensuring timely reporting, and supporting smooth business operations using Quickbooks.

Experience in phone support, assisting customers with inquiries, resolving issues, and providing clear, friendly communication. An active listener, problem-solver on the spot, and ensures every call ends with a satisfied customer.