Mikhaela
TOP VA|Customer Support| Legal|SEO|Research|NonProfit| Admin
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.00/hour ($1,408.00/month)
Bachelors degree
Last Active
January 7th, 2025 (yesterday)
Member Since
February 22nd, 2022
Profile Description
I am an experienced professional with a diverse background in customer support, human resources, social media management for nonprofits, and research. I excel in interpersonal skills, and effective in providing an excellent customer service. I also have experience in administrative support and payroll timekeeping. I am passionate about making a positive impact through social media management, supporting meaningful causes, and driving social change for nonprofit organizations. Additionally, I have extensive research experience, conducting thorough analyses and data evaluation, and I am certified in multiple LexisNexis products. Examples are: Lexis, Nexis, CourtLink, Public Records, Newsdesk etc. I also had previous projects about researching law firm information, individuals' educational and career backgrounds, website organic traffic analysis, and other relevant data for law firm marketing services and SEO (Search Engine Optimization) Message me and let me help you!
Top Skills
Marketing » Social Media Management
Experience: 2 - 5 years
I have experience working with various nonprofit organizations, managing their social media campaigns primarily using GivePanel and Facebook.
SEO » SEO Analysis
Experience: Less than 6 months
I worked on multiple projects that involved researching law firm information, gathering educational and career details about individuals, analyzing website organic traffic or performance, conducting website research, and collecting other data for law firm marketing services and SEO (Search Engine Optimization). I used tools such as SEMRush and other CMS or website performance analysis checker.
Professional Services » Legal Services » Legal Research
Experience: 2 - 5 years
In legal research customer service, I am certified in multiple LexisNexis products, helping customers with usability issues and facilitating information retrieval on individuals, news, businesses, court cases, and more. I am expert in different Lexis products especially CourtLink, Public Records and Newsdesk
Other Skills
Human Resources
Experience: 1 - 2 years
Overseen timekeeping for payroll, managed leave benefits, and addressed salary disputes. I used SAP HR and Excel Sheets for timekeeping process.
Customer Support
Experience: 2 - 5 years
Customer support is one of my core strengths. I have diverse experience with various types of accounts, including telecommunications, online education, healthcare, and legal customer service. I am skilled in managing customer inquiries and concerns across multiple channels, including phone, email, and live chat.
Office and Administration » Data Entry
Experience: 2 - 5 years
My role as a Human Resource Specialist refined my administration and data entry skills. I handled various administrative tasks to support the salary processing for over 2,000 employees. My duties included organizing files, maintaining records, managing databases, and ensuring the accurate and timely processing of reports.
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Antipolo City, Rizal
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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