E-commerce Virtual Assistant & Customer Support

Overview

Looking for part-time work (5 hours/day)

at $5.00/hour ($550.00/month)

Associates degree

Last Active

March 6th, 2025 (today)

Member Since

January 31st, 2022

Profile Description

Hello! I’m Upgrade to see actual info, an experienced E-commerce Virtual Assistant and Customer Support Specialist since 2019, dedicated to optimizing online businesses and ensuring exceptional customer experiences. With a strong background in e-commerce operations and customer service, I excel in managing diverse tasks that enhance efficiency and drive growth.

What I Offer:

E-commerce Management: Proficient in handling product listings, inventory management, order processing, and data entry across various platforms like Shopify, Amazon, and Ebay. I streamline processes to boost productivity and sales.

Customer Support Excellence: Skilled in delivering top-notch support through email, chat, and phone. I address customer inquiries, resolve issues promptly, and provide solutions that enhance satisfaction and loyalty.

Technical Expertise: Familiar with CRM systems, helpdesk software, and e-commerce tools. I leverage technology to automate tasks, track performance, and analyze data for informed decision-making.

Detail-Oriented Approach: Meticulous attention to detail in managing product information, tracking orders, and ensuring a seamless shopping experience for customers.

Effective Communication: Strong interpersonal skills to build rapport with customers, understand their needs, and provide personalized support that aligns with your brand’s values.

Why Choose Me:With a passion for e-commerce and a commitment to excellent customer service, I am dedicated to helping your business thrive. My goal is to handle the day-to-day tasks so you can focus on strategic growth and achieving your objectives.

Let’s work together to elevate your e-commerce operations and provide unparalleled customer support!