+ Managing multiple accounts - cancellations, refunds, updating customer information+ Fulfilling orders and uploading tracking numbers+ communicates with suppliers for order tracking and updates+ communicate concisely our company policies/terms & services to customers+ order fulfillment which includes the following:tracking ordersediting and sorting orders based on supplierscommunicating with suppliersuploading Tracking numbersOther Skills:+ Data EntryProficient with the following tools:ZendeskGoogle DocsMicrosoft OfficeOutlookCRMsSlackOracleOther Skills I possess:- Communication Skills- Interpersonal Skills- Internet Savvy- Good computer knowledge- Organizational Skills- Detail Oriented- Flexible- Team Player- Fast learner
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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